Are emotions intelligent
Emotional Intelligence: Fundamentals, Understanding, Explanation, and Components
In modern companies, in addition to technical qualifications, so-called emotional intelligence is playing an increasingly important role. This soft skill is a basic requirement required by companies, especially for executives, which is why it is becoming increasingly important in recruitment interviews.
As a result of the many changes in the economic and social environment, the ways of working and the way employees and managers behave have changed over the long term. Customer orientation, for example, now plays a major role in almost all industries, pure production companies have given way to service companies, etc.
This makes interaction and communication with other people more and more important. It is important to build and maintain networks. In addition to pure specialist knowledge, this requires further skills and abilities on the part of those involved: willingness to take responsibility, motivation, initiative and, of course, the ability to work in a team with empathy, willingness to cooperate, the ability to reflect or criticize. These properties in particular can be assigned to the field of emotional intelligence.
Find more information on other soft skills.
What exactly is Emotional Intelligence?
But what exactly is emotional intelligence? And how does it differ from the conventional understanding of intelligence, as reflected in the measurement of IQ? The term emotional intelligence first became known to a broad readership through Daniel Goleman's book. Goleman describes this ability as one of the oldest known to man. It can be described as a measure of the social competence of the individual. This includes the following components, among others:
- Awareness of personal feelings, ability to perceive oneself;
- Control of one's own feelings, in the sense of self-regulation;
- Empathy for other people, empathy;
- Ability to build social relationships and use them positively;
- Ability to motivate yourself;
- Ability to direct and thus control one's own emotions;
Emotional vs Rational Intelligence
Emotional intelligence is closely related to more rational intelligence. The two cannot be separated from each other. The first form of intelligence determines the possibility of how a person can use his abilities, and this also includes those of a rational intelligence. Both are important for professional (and private) success. According to estimates by scientists, rational intelligence accounts for around 25 to 30 percent of professional success, and only around 15 percent for executives. These findings clearly show that the "inner" criteria play an extremely important role - the higher the professional position, the more important it is. Managers must lead in an employee-oriented manner, give them more responsibility, trust them, empathize with their skills and desires, be able to motivate them, perceive moods and tendencies and create an overall positive climate.
Train emotional intelligence
These skills are clearly in the area of emotional intelligence and are expressed in a kind of emotional competence. This is at least partially learnable and in very few cases is given to humans by nature. It can be trained and should be trained whenever possible. This includes having a positive outlook on life, building interpersonal relationships quickly, having a certain knowledge of people or being able to assess and predict feelings. This "inevitably" leads to a positive attitude and charisma.
In particular, your own communication behavior should be checked and optimized. Speaking the other person's language is half the way to understanding. In doing so, you should inconspicuously adapt his body language and choice of words - communication and mutual relationship are extremely promoted.
Further information on the topic of discussions as a management tool
Today, specialist knowledge is no longer sufficient: If you cannot lead a team, you will not achieve satisfactory results even with great professional efforts. Rather, it is important to develop, promote and bring together the unifying and creative potential of employees and thus increase efficiency through constructive relationships. Emotional intelligence is an essential part of your personal and business success - you should work on it whenever possible!
Emotional intelligence comes under scrutiny when it comes to job searches and job interviews.
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