How does Shopify calculate shipping

Configuration of shipping rates

This page was printed on May 24, 2021. You can find the latest version at https://help.shopify.com/de/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shipping- rates.

You can configure free shipping, flat-rate shipping, or calculated shipping rates that your customers see when they check out. For more information on the different types of shipping costs, see Shipping rates.

Before you set shipping rates, you must first create the different regions that will each receive their own shipping rates. For example, you might want to set different groups of shipping rates for customers in Europe and customers in North America. These different regions are known as shipping zones. You can find more information about the shipping zones at Setting up shipping zones.

Create flat rate shipping costs

Flat-rate shipping rates calculate a fixed amount for shipping at checkout. You can set up flat-rate shipping rates for every order within a shipping zone, or only for orders whose weight or value is within a certain range. In a shipping zone for Europe, for example, you can set a flat rate of 10 EUR and a further flat rate of 5 EUR for orders with an order value of over 50 EUR.

When combining the price-based shipping rates, Shopify combines the rates that apply to the total price of the cart. When combining shipping rates based on weight, Shopify combines rates that apply to the weight of each product. You can find more information at Combined tariffs at checkout.

For example, let's say you have a shipping plan called $ 5 in two different profiles. This fee is available for orders over € 50. If an order contains a combination of products from both profiles and totals € 55, the checkout will display the tariff at a price of € 10.

Now let's assume you have a shipping tariff with the designation in two different profiles, where shipping is cheaper for orders over 5 kg. In order to receive this shipping tariff, customers must order products weighing 5 kg from the first shipping profile and products weighing 5 kg from the second shipping profile in order to be eligible for the tariff.

Steps:

  1. Go to in your Shopify admin Settings > Shipping and delivery.
    1. Next to the shipping profile you want to add a shipping rate to, click Manage tariffs. 3. Click next to the zone you want to add a tariff to Add tariff. 4. Enter the name and amount for the tariff. 5. Optional: Add weight-based or price-based conditions. 1. Click on Add condition. 2. Choose whether the condition should be based on the order weight or the order value. 3. Enter the minimum and maximum values ​​for the condition. 6. Click on Finished and then on to save.

Create calculated shipping rates

Calculated shipping costs are determined by an external shipping service provider at checkout based on the order details. In this way, you can bill your customers exactly the amount that a shipping company such as UPS or FedEx charges you for the purchase of a shipping label.

Shops can use shipping rates calculated by shipping service providers in the following cases:

  • If you're in the United States and use Shopify Shipping, you can add calculated shipping rates from USPS, DHL, and UPS.
  • If you're in Canada and using Shopify Shipping, you can add calculated shipping costs from Canada Post.
  • If you use the calculated shipping rates from shipping companies in your Shopify subscription, you can add rates from your own USPS, FedEx, UPS, and Canada Post accounts, as well as all calculated shipping rates from all shipping apps. Before you can add your own shipping carrier rates, you need to add your shipping carrier accounts to your shipping settings in Shopify. You can find more information at Shipping rates charged by external shipping service providers.

If you add shipping costs calculated by shipping service providers, you must also provide exact weight information for each of your products so that your customers can see the exact shipping rates at checkout.

The shipping rates calculated by the shipping company often show the estimated shipping times in addition to the shipping rate, but do not take your processing times into account. You can find more information on processing times at Understand and reduce turnaround time. For more information on letting your customers know about your turnaround times, see Addressing the processing times.

Steps:

  1. Go to in your Shopify admin Settings > Shipping and delivery.
    1. Next to the shipping profile you want to add a shipping plan to, click Manage tariffs. 3. Click next to the zone you want to add a tariff to Add tariff. 4. Choose Calculate costs using the shipping service provider or app out. 5. Select the shipping service for which you want to add calculated shipping costs from the drop-down menu. 6. Select the shipping methods of the shipping service that you would like to offer your customers as options at checkout. 7. Optional: Select whether new services should be automatically offered that the shipping service provider makes available. 8. Optional: Enter a processing fee that you would like to add to the calculated shipping costs. 9. Click on to save.

Increase or reduce shipping rates

You can adjust the calculated shipping costs to increase or decrease the prices your customers see at checkout. For example, if the tariff is too high and would put off customers, you can reduce it by a certain percentage to increase sales. However, if the shipping rate is too low and doesn't cover your packaging and handling costs, you can increase the shipping rate.

You can increase the calculated shipping costs with an additional flat fee or a percentage. If you charge a flat fee and a percentage for calculated shipping costs, the percentage is calculated first and then the flat rate is added. For example: For shipping costs of € 5 with a 50% surcharge and a flat rate of € 1, customers pay € 8.50 and not € 9.00.

If you want to offer discounted shipping, enter a negative value. For example% or $.

Note: If you enable USPS-calculated shipping rates, you can enable the more expensive USPS retail rates instead of USPS retail rates.

Steps:

  1. Go to in your Shopify admin Settings > Shipping and delivery.
    1. Next to the profile that includes the plan, click Manage tariffs. 3. Click the drop-down menu next to the plan you want to adjust and then on Edit tariff. 4. Lay in the section Handling fee the tariff adjustments. 5. Click on Finished and then on to save.

Note: Your standard dimensions for shipping are also used by your shipping service provider to calculate the shipping costs.

Create free shipping options

You can add free shipping rates to any shipping zone so customers don't have to pay for shipping at checkout. Some companies offer free shipping on all orders, while others offer free shipping on orders over a certain amount.

For more information on creating free shipping based on the specific terms of your shop, see Free shipping.

Steps:

  1. Go to in your Shopify admin Settings > Shipping and delivery.
    1. Next to the shipping profile you'd like to add free shipping to, click Manage tariffs. 3. Click next to the zone in which you want to add free shipping Add tariff. 4. Enter the name for the tariff. 6. Make sure the value of the field price reads. 5. Optional: Add weight-based or value-based conditions. 1. Click on Add conditions. 2. Choose whether the condition should depend on the weight or value of the order. 3. Enter the minimum and maximum values ​​for the condition. 6. Click on Finished and then on to save.

Edit a plan

  1. Go to in your Shopify admin Settings > Shipping and delivery.
    1. Click next to the shipping profile in which you want to edit a tariff Manage tariffs. 3. Click the button next to the tariff you want to edit. 4. Click in the drop-down menu Edit tariff. 5. Make the changes you want, then click Finished. 6. Click on to save.

Delete a tariff

  1. Go to in your Shopify admin Settings > Shipping and delivery.
    1. Click next to the shipping profile in which you want to delete a tariff Manage tariffs. 3. Click the button next to the tariff you want to delete. 4. Click in the drop-down menu Clear. 5. Click on to save.